**NEW Application Process**

Welcome to Citizen Self Service!

The City of Portland has a new online portal to make applying for permits and plans easier.  Review the steps below to make sure you are ready to begin.

Instructions on how to register with Citizen Self Service      

New users register here.   

Applying in the Citizen Self Service Portal

Before you begin to apply it is helpful to have your information prepared.  Complete numbers 1 and 2 before you begin a new application.

1. Have you confirmed your project address is listed with the Assessing Department?

Check now

[Note: Often applicants find the parcel id does not match the street address exact therefore it is important to verify with the Assessing database to make sure you are selecting the correct parcel and street address.  

During the apply process, if your address search turns up zero results please switch to the parcel search and enter the information from the assessing database.  Please note there are two spaces between the chart and block 123^^A001. ]

Still having trouble?  Refer to Step 6  of the Instructions on How to apply for a Planning or Historic Preservation Application

2.  Have you prepared a Project Summary and saved it as a PDF? 

See Project Summary Example

*Required Document* A project summary is a written description of the project and should include the following details:

Site Plan Details

Historic Preservation Details

Project Name and Location
Project Location
Proposed uses
Project description including scope of work
Building size
Elevations showing proposed alterations
Number of residential units
Photographs of the building
Square footage of commercial space

Number of parking spaces

After submission of the data above a quality check will be done by staff and you will be notified of next steps.  Please review numbers 3 and 4 below to prepare your files for the next steps. 

3.  Have you selected the correct application type and downloaded the checklist of required documents and drawings?  

[Note: Each application type has different requirements.  If an application is missing items from the checklist it may be deemed incomplete.  Checklists should be downloaded, filled out electronically and submitted into the documents folder of our Electronic Plan Review system (e-Plan)]

Historic Preservation - Review Applicability and download checklist now
Development Review - applicability and download checklist now

4.  Are each one of your drawings and renderings saved in individual PDF file format?  Do they have a descriptive PDF file name?  

When preparing your PDF files for uploading refer to the Instructions on how to upload documents and drawings to Electronic Plan Review (e-Plan)

[Note:  You will be receiving an email after applying through the portal requesting you upload your drawings, documents and photographs.  Follow instructions above on how to prepare for this step.]

You are ready to begin!  

Existing users login here.  

After review of your application submission you will be invoiced.  Payments will be made online.  Learn how to pay your invoice by reviewing the Instructions on how to pay your invoice.

Contact Us

  1. Planning, Transportation and Historic Preservation Program 
    (207)874-8719 or (207)874-8721

    Housing and Community Development Division

    Staff Directory

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